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Richard LaurentRichard Laurent
16:24 27 Feb 23
The Carroll Team helped me sell a serious fixer upper. Their recommendations were extremely helpful. I was out of state, which added some challenges. There were lots of bumps along the way, due to a lot of problems from the past. They solved each problem and kept the process moving forward to closing. I would definitely recommend them!
Andrea SAndrea S
01:57 23 Sep 22
I cannot speak highly enough of my experience using the Carroll Team to sell our house. After a sudden job opportunity arose, we had to sell and move out of state quickly. In all the chaos of the relocation and settling into a new state, jobs and school, Kevin Carroll was the calm. His knowledge and control of the whole situation put me at ease. All I needed to do on my end was sign and e-sign a few documents - I worried about nothing. Everything else was handled in the most professional and caring way, and I am so grateful for such a smooth process. Kevin worked hard for us and listened to what we wanted out of the sale, and he really delivered. Thank you, Kevin!
Colleen SmithColleen Smith
19:57 30 Jun 22
Kevin Carroll was all we could hope for in a realtor during our home buying experience! He provided very insightful advice that was clearly coming from a wealth of experience in the field. He was always quick to answer the phone and help us with anything. He was dedicated and efficient in all of his dealing with and for us, making sure nothing was delayed. It is also clear that he is very connected in the real estate market, and able to pull from his resources to make things happen. Kevin gave us a sense of calm and control in a stressful and crazy market! We can't thank Kevin enough for his tireless work for us! We would highly recommend him to anyone needing a realtor!
Keara CoffieldKeara Coffield
00:56 02 Mar 22
Initially, I was quite impressed with The Carroll Team of Douglas Realty group. However, for the lack of better words, there is something that is lacking... CONSISTENCY! Initially, I was working with one real estate agent back in late August 2021, and she (Kathy McKenry) started off very engaging, and seemed eager to find me a home. However, she really showed me her true colors once she knew I wouldn't just settle for anything less than what I deserve. From September to October of last year as her client, we would look at houses, things would seem to go well, but when it was time to negotiate she was not aggressive enough for me. I was a first time home buyer and new to the area, but I wasn't willing to settle for properties that were not up to par. I had to simply let her go, because I had two appraisals fall through simply because of her lack of negotiation skills, and spending hundreds of dollars on two inspections (required by my mortgage program) as well as other fees. Disappointingly, I did feel that she no longer wanted me as a client after she felt that she couldn't get me settle with a house. Kevin Carroll, did reach out and give me a call to apologize, and he offered to have me work with another agent, and he was actually who I should have picked in the first place. Luis Martins is highly recommended in my book as an agent! He diligently worked to find houses for me, spoke with sales agents to re-negotiate, and never gave up until I closed on my home in January! Definitely will use him again in the future!
edah thompsonedah thompson
19:01 07 Feb 22
Wow! My husband and I made the right decision to go with Kevin Carroll of the “The Carroll Team of Douglas Realty” for the sale of our first home, and the purchase of our “Dream Home! Kevin took the lead and very meticulously orchestrated all aspects of the buying and selling process to seal the deal of not just one sale, but two sales, much to our satisfaction! The first sale was within 2 days of the listing of our home and the second sale was within 4 days of the listing of the Dream Home! Throughout both endeavors, Kevin was very attentive to our apprehensiveness, he was always available to address our concerns, and questions regarding the selling & buying process to ease our fears. It was also evident that Kevin’s expertise as a Realtor was not only to make a sale, but to assure that the home we were leaving would be a perfect fit for the intended buyer, and that the home we were dreaming to purchase, would be a perfect fit for our family to grow in for years to come. Kevin & his team were phenomenal in making the detailed upgrades to our home to assure the home was within code for compliance to building codes and regulations. His team also made beautiful upgrades to our home assuring it would be aesthetically appealing to a prospective buyer in such a competitive market. Our home was so beautiful, we had to think about whether we wanted “To Love It or List It”! Of course, we decided “To List It”, our growing family needs more space! As stated earlier, Kevin Sealed the Deal, our home sold in two days! Now the focus was 100% to finding our Dream Home! Again, Kevin being the expert Realtor that he is, located a property that met every specification that we were interested in. The location and square footage of the home is perfect, the land surrounding the home is just what our family needs and the home is exquisite! Kevin as efficient as he is, immediately contacted the Sellers Agent and worked his Realtor’s Magic! Much to our satisfaction, he Sealed the Deal in 4 days!Throughout this entire home selling/buying process, my husband and I had no idea of Kevin’s other clientele. We always felt as if we were his only clients! That’s how awesome of a Realtor Kevin is. He was totally dedicated to our search for a buyer, then a seller. Kevin’s expertise lead us to a positive and satisfying experience that we are so thankful and forever grateful for, “Kudos to you Kevin!